Candidate Experience Coordinator

Description

Connecting people with opportunity is our passion. The Candidate Experience Coordinator plays a critical role in attracting, engaging, and supporting candidates throughout the recruitment process. This position serves as the bridge between candidates, recruiters, and hiring managers, ensuring a positive candidate experience while helping drive hiring goals. The ideal candidate is relationship-focused, highly organized, and passionate about connecting talent with career opportunities.

Perks & Benefits

Employment Type & Shifts

Job Responsibilities

• Proactively engage with prospective candidates through phone, text, email, chat, and virtual recruiting platforms.
• Conduct initial candidate screenings to assess qualifications, availability, and interest in open positions.
• Educate candidates on job opportunities, company culture, benefits, and hiring processes.
• Build and maintain talent pipelines for current and future hiring needs.
• Conduct follow-up outreach to keep candidates engaged throughout the recruitment process.
• Support sourcing efforts by identifying and attracting qualified candidates through various recruiting channels.
• Schedule and conduct interviews.
• Manage and oversee onboarding documentation to ensure accuracy, completeness, and compliance with company policies, client requirements, and applicable employment regulations.
• Review, verify, and track pre-employment and onboarding requirements, including new hire paperwork, background checks, employment eligibility documentation, and other compliance-related records.

• Assist with virtual hiring events, recruitment campaigns, and workforce initiatives.
• Monitor open requisitions and support recruiting teams in meeting hiring goals and timelines.
• Serve as a trusted point of contact for candidates, providing exceptional service and guidance throughout the hiring process.
• Respond promptly to candidate inquiries and resolve concerns with professionalism and empathy.
• Create a positive candidate experience that strengthens the organization's employer brand.
• Utilize conflict resolution and de-escalation skills to address candidate concerns and barriers to employment.
• Maintain accurate candidate records within applicant tracking systems (ATS), CRM platforms, and workforce management tools.
• Review, verify, and update candidate information and application materials.
• Document candidate interactions and ensure compliance with recruiting policies and procedures.
• Generate reports and track recruitment activities, candidate engagement, and hiring outcomes.
• Support with all hiring and onboarding functions.

Associate Requirements