Staff Management | SMX

Customer Service Representative

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Description

Customer Service Associates provide quality professional customer service through the handling of inbound/outbound calls, chats, and emails. * Onsite paid orientation and training. *Casual dress code. *Team building activities through out the year. *Free fresh fruit 2 days a week. *Paid Time Off.

Job Responsibilities

Responsible for assisting corporate participants with inquiries for our client programs. Contact may be in the form of inbound phone calls, e-mail or chat. Effectively communicate with customers, co-workers and management. High accountability for providing excellent customer service. Provide professionalism and signature service to both internal and external customers.

HS Diploma/GED Equivalent and a minimum of 6 months customer service experience, call center experience is a plus.

Associate Requirements

  • Background Check
  • Must be at least 18 years old
  • HS Diploma or GED

Associate Benefits

  • Casual Dress Code
  • Paid Training
  • Weekly paychecks
  • Direct Deposit or Cash Card pay options
  • Medical / Dental Insurance
  • Paid Time Off
  • Sign on Bonus (Restrictions Apply)
  • Referral Bonus (Restrictions Apply)
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